The different Winfotinto printing options:

eltron zebra

Dear friends, today we are going to deal with the different options allowed by Winfotinto when printing customer receipts, tags for items and adhesive labels.

To begin with, I’ll explain the different document formats printed by Winfotinto, so that we can see the possibilities of paper or media to use.

Customer receipt: It’s the ticket kept by the client. We speak of ticket to mean that it’s printed by roll-to-roll ticket printers, and it allows logo printing depending on the printer. It is the most common format used for individuals, and it is usually always printed. This document cannot be changed. In the event that you need a customized ticket, the customer collect sheet must be used, since it allows changes. The customer collect sheet may have the same format as the ticket, if desired.

receiptCustomer collect sheet: In the event that you don’t like working with a ticket format, you can work with this format which allows you to use preprinted paper with you data and logo, paper with multiple copies, different sizes, etc. For example it is usually used for hotels, restaurants, etc. We have several default formats you can try, to find the one that best suits your needs, either because of its design and size, or because of its format, way to group items or data shown.

Pickup ticket: It is the ticket that the client keeps when s/he comes to collect his/her items. It is the document that allows justifying the picked up items and the amount charged. Most times it does not require printing if the client does not request it.

Pickup sheet: Same as for customer receipt and customer collect sheet, the pickup sheet is similar to the pickup ticket but with a format you can customize, printable usually on preprinted paper with business and logos data, etc.

invoicesInvoice: It usually has a similar format to the collect sheet, in case you use collect sheets, or any format you like from the ones available. We can also adapt Winfotinto to the desired format. They are usually printed on Letter or DINA4 size, even though they can be adapted to almost any size. It is usually the document given to the client as a tax valid document to qualify for tax exemption, etc.
There is also the possibility to print tickets with your business tax data and your client’s tax data, so as not to have to use the invoice format. It can be useful, for example, if you don’t want to have another printer at the store apart from the ticket printer.

Outstanding Payments ticket: This ticket is the one printed when a client makes a payment from Outstanding Debt and there is neither collection nor pickup. It is not very common and it is usually used with reliable clients to whom we allow to take the items without paying the service, clients we charge at the end of the month, etc.

We have a service of format adjustment to adapt your existing formats to Winfotinto for Collect sheet, Pickup sheet and Invoice for EUR180.

The tickets collect sheets and invoices serve as tax documents, and in most countries they require to keep a copy of them for 4 or 5 years. In other countries, these documents must have special numbers that are controlled by the IRS/Inland Revenue.

The following Wikipedia document may be useful, where the different names used in different Latin America countries are used to refer to what we call Collect sheets and Invoices. http:// ://

polyamide tagItem ticket: is the ticket printed for each item to which we have to provide a service. They are usually printed on paper or special media that stands washing and dry cleaning. It can be printed on Hydro special paper (it stands about 3 dry cleaning processes and washing, in case we have to repeat the service) or on polyamide, which is the material usually used for all items labels with the information on the items composition and washing standards; it stands all washes we need to perform.

Finished item ticket: it is the format usually used for items already completed. It usually hangs from the plastic bag of the completed item. It can be printed on paper or adhesive label.

estatisticsThe last Winfotinto formats to explain are Listings, Statistics and Charts. They are ready to be printed on DINA4 or Letter normal sized paper, the one we usually use with inkjet or laser printers.

Now that we have defined the different formats used by Winfotinto, I’ll comment the paper or media formats that can be used with the program.

hidrorollHydro roll paper is thicker than normal paper, and it is usually available in 6 colours; it stands more or less washes depending on its quality and thickness. This type of paper uses printer waterproof indelible tape. It is usually used for item tickets and customer receipts:

thermal_paperThermal paper is coated with a colourless formula which reveals an image by applying heat. Its advantage is that thermal paper printers do not need ink, which results in less expensive and much faster printing. Its disadvantage is that prints get deleted with handling over time.

It is the typical paper for days gone by faxes, even if many of these types of paper faxes continue to work and sell. It is usually used to print Collection tickets, Pickup tickets, Outstanding payments and collect sheets or invoices if desired.

rolls & ribbon
Polyamide fabric rolls are used for item tickets, since they are washable and do not get worn with washing. Their advantage is their strength and they are ideal to use with bar codes and to read in good conditions. Their disadvantage is the polyamide printer cost, which more or less doubles the tickets printer for Hydro paper. It is also usually more expensive than the hydro paper solution.

polyamide label

Adhesive labels stuck to the completed item bags can be in different formats and thermal (requiring thermal printers without ink) or normal (requiring printers with ink).

Now it is the turn of printers:

I’ll mention the most common printers or those predefined in Winfotinto. In case you want to use other printers, please, consult with us.

tm220pbThe most common ticket printer or the one we recommend is the EPSON TMU220PB.

This ticket printer prints on 7.5 centimeters diameter paper rolls; it is a needle printer which requires the use of indelible tape if we print on Hydro paper for items labels. Make sure the printer has automatic cut, otherwise you would need to cut manually all tickets and item tickets, which would not be very practical for our sector.

The advantage of this printer is its high reliability and strength, and it allows us to print all tickets used with Winfotinto. Its disadvantage is that if we use it with Hydro paper to print the items tickets, we also usually print with them the customer receipt as well, with the consequent supplies expense increase. One Hydro paper roll costs between EUR2 and EUR3 based on quality, quantity, etc.

tm88ivThe other common ticket printer for dry cleaners and laundry is the Epson TM88III or now the TM88IV, a thermal printer used to print customer, pickup and payments receipts, as well as invoices if desired.
This printer has the advantage of being extremely fast; spending little in supplies, since it only loads paper (it does not use ink because it’s thermal) and the disadvantage is that the printed tickets are deleted over time.

A normal solution is having these two printers, the Epson TM88III or IV for customer receipts, etc. and the Epson TMU220PB for item tickets, since in this way we only spend paper and indelible tape for item tickets, which are the only ones needing washing or dry cleaning.

eltron zebraAnother option we are currently recommending is the polyamide fabric printing, which delivers a much improved ticket quality than the hydro paper solution and it is perfect for bar code reading. This allows you to accelerate and control processes and workloads.

For this use, we recommend the Zebra TLP2844 printer with automatic cut. To print on polyamide, we will use as supplies polyamide fabric rolls and ribbon (substitute for ink to print on polyamide), which is a type of usually black plastic roll that sticks to the polyamide fabric by transfer.

tagsThere are clients who prefer not to print item tickets, since they use the TAGS usually sold by the sector providers. They are normally made of board, which is more resistant than Hydro paper, they have numbers we can assign at items collection and it allows us to manage the relationship between collect sheet numbers printed by Winfotinto and these TAGS numbers.

The most common solution among our clients to print the tickets is using a single printer for hydro paper or 2 printers, one for white or thermal paper and the other one for Hydro paper.

Another solution that is getting more and more used is printing with the TM88III or IV customer receipts, pickup and payments receipts and the Zebra TLP2844 for polyamide items tickets.

Winfotinto allows printing with up to 3 ticket printers, one for collection, pickup and payments tickets, another one for polyamide item tickets, and the third to print adhesive labels for items completion.

lx300In case you do not want to work with collection, pickup and payments tickets, because you prefer to print Collect sheets and Invoices, you can opt for any other printer running on Windows. The reason is usually the habit of using another type of format or regular work with Hotels, Restaurants, etc. requiring multiple copies or a wider format for the regular volume of items processed by client/collect sheet.

hp1018In this case any printer running on Windows can be used with Winfotinto. We will need it installed in Windows with its driver; then we will choose from Winfotinto which printer we will use for each different format of Collect and Pickup sheets or Invoices.

Winfotinto has already several default formats you can use, or else you can request a customized format that suits your needs.

To decide which type of printer to use if you want to work with Collect sheets, the most important thing to decide is whether you will need several copies of each document or not.

In case of needing copies, the most common decision is the use of matrix printers. You can use any printer running on Windows, but the most common printer in these cases is the Epson LX300+, because of its price and functionality.

In case you do not need copies or that the volume of collect sheets/invoices is not very high, you can use any inkjet or laser printer. The most common course of action is to use any printer you may already have or if you have to buy a printer, we recommend any laser printer with paper load capacity suited to the volume of work and a performance/consumption supplies ratio suited to your needs. Laser printers are usually more expensive than inkjet printers, but supplies’ saving is considerable from 100 monthly collect sheets/invoices. In case you want to use color, we recommend opting for inkjet printers, since laser printers are still a little more expensive, even if prices are falling dramatically. When making the decision to buy an inkjet or laser printer, it is important to perform a little cost per sheet survey.

To print Listings, we can also use any printer running on Windows. In case you work with ticket printers, the most common thing to do is to have an inkjet or laser printer for invoices, listing, statistics and charts. In case of printing collect sheets with matrix printers (needle printers), that are slower and can use roll-to-roll paper with a preprinted format, the normal thing is to have another printer for listings, statistics or charts, so as not to need to change paper every time you want to print something different from a collect sheet or invoice.

If you work with a Laser printer for collect sheets, on a standard paper format without preprinting, or the printer has different trays for different paper types, the same printer for listings, statistics and charts is usually used.

Winfotinto allows you to print the copies you wish of any printed document. It is useful to have copies of these documents if you do not use multiple print paper.

To sum up, Winfotinto considers many printing options, allows several printer types and can manage up to 6 different printers connected to the same computer or networked under Windows.

tm220pbWe recommend choosing the option EPSON TMU220PB to print on hydro paper for customer and item receipts, and any other inkjet printer as an economical option.

The most complete solution to us and that allows you to manage your business making the most of all Winfotinto features is using the printer Epson TM88IV for thermal paper to print customer receipts, the printer Zebra TLP2844 to print polyamide item labels and a laser printer such as the HP4 for invoices, listings, statistics and charts.

The Finished item ticket can be printed by the ticket printer we have. The most common procedure is to print them with an Epson TM88III or IV or a Zebra TLP2844 if we want to use adhesive labels.

In case you don’t need to print item tickets because you use an already existing TAGS format, as we have commented on before, you can have a single printer to print customer receipts or customer collect sheets. This option can be cheaper, since with a single printer you can print everything you need.


  1. amit sanklecha said,

    October 2, 2006 @ 2:30 pm

    i wish to enter intially in the laundry sector with ironing buisness, because the place where i live the ironing buisness is completely inorganised that’s why i have intrest in the above said of the detailed softwares & various printing options for the purpose of billing as well as issueing reciepts of collection of cloths to the customer.

    hope to get a reply from you.

    thanking you
    E-MAIL :

  2. info said,

    October 3, 2006 @ 12:36 am

    Hi Amit,

    Download the demo of the software and try it, we can solve all your needs.

    Ivan will call you to know your needs.


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